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Great stay, so convenient for the airport. The young man at check in was great and I was stressing because I couldn’t find my booking ref but he soon sorted everything for me x

Classic London hotel in great area. The staff are super nice and very helpful as well. Three time guest.

Good property. The shuttle from the airport does cost money, so just be aware ahead. The main areas are a little older and could be updated (carpet, etc), but clean. The room was ample, comfy bed and very clean. Would stay here again.

Nice room, great location, charming staff.

Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !

Restaurant had tasty food, staff friendly, room was spacious, clean and comfortable

I adored this hotel. Check in was swift and efficient. Everyone seemed to know the information I needed about how to reach the airport on foot this morning. Had a great dinner in the Apron Bar with a lovely server, Satnam. She was very efficient, discreet and kind. I would definitely stay here again if flying to or from Heathrow. My family travels a lot and I will share this experience with them. Thank you.

We had to book at the last moment and the staff helped at every stage printing tickets asking if we needed anything. Very helpful staff

2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed .